FWD: Thinking
A space to explore, test and challenge ideas with the latest thinking in marketing automation.
Outside the inbox
Force24 Insights | The Reality of Buyer Intent
A 2026 report into the behaviours shaping buyer intent
by Alicia Torres
Inspiration
How to build an SMS audience that keeps growing
8 achievable ways to grow your SMS subscriber list
By Sam Holmes Read articleThe workshop

Episode 7
FWD Thinking Out Loud: How Tech Execs Choose the Right Trends to Follow for Long-Term Growth
Day-to-day tools built for marketers
Free Marketing Toolkit
Featured upcoming events
View all eventsForce24/7: 7 Questions with Emma Dixon
Welcome to Force24/7: 7 Questions, part of our FWD: Thinking series. In this edition, we talk to Emma Dixon, Head of Customer Success Operations at Force24. Emma shares her perspective on customer success, the challenges she sees marketers facing every day, and how thoughtful processes and product innovation help remove friction from support.
Marketing automation fundamentals
Re-thinking the role of email
Automation Masterclass: Why It’s Time To Rethink Your Email Strategy
Learn morePopular downloads
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