FWD Thinking Out Loud: Human vs AI: Finding the Balance in Customer Experience
About this episode
Join Force24’s Operations Director, Luke Brewin, and Head of Customer Operations, Emma Dixon, as they unpack the evolving narrative around AI, exploring both the hype and the hesitation. Discover how smart implementation of AI can shift perceptions, break down stigma, and create a more balanced, efficient workplace for you and your team.
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