EXPERT SUPPORT

Your marketing automation partner

Our strategic support ensures you’re set up for success from day one, so your team can focus on results, not resources. 

 

Meet our expert teams

Campaign services experts

This team can design, build, and analyse – bringing expertise wherever it’s needed. They step in wherever you need an expert perspective, giving you the support and confidence to deliver campaigns that perform flawlessly.

Meet our expert teams

Expert platform guidance

Facing a challenge? Book a same-day session with one of our specialists and get clear, practical direction to achieve your objectives. From navigating the platform and setting up workflows to refining campaigns and optimising strategy, we provide tailored, step-by-step guidance. Choose a 15- or 30-minute slot and leave with actionable next steps.

Email Deliverability Consultancy

Deliverability experts

Our in-house deliverability consultants make it their mission that your messages reach their intended recipients. Learn from industry-leading techniciansts, who provide best practices and solutions for optimal inbox placement, making email deliverability more accessible and understandable.

Your support

Unmatched Support Commitment

Our support services are here at your disposal, designed to deliver when it matters most. Our industry-leading SLA ensures you receive expert assistance exactly when you need it, typically within minutes, keeping your workflow on track. And when you need more in-depth guidance, we offer same-day one-to-one training, giving you the insight and expertise to move forward with confidence.

Your learning

Continuous Learning Opportunities

We attend more than 40 events each year across the UK, sharing first-hand insights on the latest marketing trends with our customers and the wider marketing community. From live events to expert-led webinars, we deliver practical, real-world expertise that helps you stay ahead.

Your knowledge

Online Knowledge Base and AI Guidance

Alongside live support, our comprehensive knowledge base offers instant access to hundreds of articles, how-to guides, and step-by-step tutorials. Whether you need quick troubleshooting or detailed platform insights, you’ll find answers in seconds.

Get in touch

Speak to an expert

Not sure what kind of support you need? Our UK-based support team is ready to help. Call or email us, and we’ll provide the guidance you need—quickly and efficiently.

Talk to us