Force24/7: 7 Questions with Emma Dixon

 Interviewed by Emily Airey,  Marketing Executive at Force24.

Welcome to Force24/7: 7 Questions, FWD: Thinking’s answer to Vogue’s 73 Questions! In this episode, we sit down with Emma, our Head of Customer Operations, to explore her journey with Force24, her mindset, and how her role continues to evolve, from shaping better customer experiences to what’s coming next with Pathways, and how we support customers as automation becomes more advanced. Here’s what she had to say…