Service and Support
We understand that a marketing automation platform is only as good as the people that are using it. We offer so much more than innovative and intuitive technology, it’s the support that our clients receive that adds real value.
Each of our customers has access to their own dedicated account manager, who is an expert in all things Force24. From strategy and creative, right through to delivery and analysis – you’ll have everything covered. For example, we can provide:
- Customer journey optimisation advice
- Independent campaign reviews, for when those creative juices just won’t flow
- Technical query guidance, for requests large or small
- Data segmentation support to maximise personalisation results
- As much or as little ‘hands on’ involvement as you need
- Telephone or face-to-face contact, from our Leeds HQ
Where we can help
Free training and support – for life
For the lifetime of your agreement with Force24 you will have access to free online one-to-one training for our email marketing automation platform.
Our objective is to empower you via training to ensure you get the maximum return from using your email automation platform.